Delivery & Return
Free delivery in Nairobi CBD.
Delivery Options Overview
Within Nairobi CBD: Delivery in 1 hour
Across Kenya: Delivery within 24 hours to 2 days Order Processing
Orders are processed promptly once payment is verified. You’ll receive a confirmation that includes tracking information upon dispatch.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message on your email
3. Wait for Your Order to Arrive
4. Pick up Your Order at your chosen destination
Small items
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Within Nairobi CBD: Delivery in 1 hour Across Kenya: Delivery within 24 hours to 2 days Order Processing |
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Within Nairobi CBD: Delivery in 1 hour Across Kenya: Delivery within 24 hours to 2 days Order Processing |
Large items
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Within Nairobi CBD: Delivery in 1 hour Across Kenya: Delivery within 24 hours to 2 days Order Processing |
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Within Nairobi CBD: Delivery in 1 hour Across Kenya: Delivery within 24 hours to 2 days Order Processing |
Exchange or Return of Goods
Return Condition
At Joo Computers, we only accept returns if the product is complete and in the same condition it was delivered.
If any component is missing — such as accessories, manuals, warranty cards, packaging, or cables — the product cannot be accepted back.
This policy ensures that all our customers receive genuine, complete, and high-quality products.
FAQs
No you just need to ask for the invoice, pay and wait for delivery.
Monitors Place Kenya
Joo Computers is a trusted IT products and solutions provider based in Nairobi, Kenya. We specialize in the sale of laptops, desktops, monitors, printers, accessories, and IT peripherals, offering both brand-new and quality refurbished options to meet the needs of students, professionals, gamers, and businesses.
Our physical store is located at the Rahimtullah Trust Building, Moi Avenue, Nairobi, supported by a strong online presence through our website joocomputers.co.ke. We pride ourselves on delivering affordable prices, reliable products, and fast delivery services—including 1-hour delivery within Nairobi CBD and 24–48 hour nationwide shipping.
At Joo Computers, we believe in customer-first service. Our team offers personalized guidance, after-sales support, and warranty-backed products to ensure every customer gets the best value and performance. Whether you’re upgrading for school, work, or gaming, we provide the right tech solutions to keep you connected and productive.
